| Duration | 7 Production Batches (~4 months) |
| Team Role | Quality & Documentation Lead |
| PPAP issue reduction | 96.5%(from 142 to 5 issues) |
At the start of a major wind turbine component program, PPAP (Production Part Approval Process) submissions were creating a bottleneck that threatened the entire program timeline. Each submission cycle generated excessive rework, extended feedback loops, and frustrated both internal teams and suppliers.
The root causes weren't product-performance issues. They were preventable documentation and consistency gaps: the kind of problems that seem minor individually but compound into major delays when multiplied across dozens of components and suppliers.
Rather than treating each PPAP as an isolated event, we implemented batch-level issue tracking as a leading indicator.
The lack of standardized acceptance criteria meant different reviewers were flagging different issues, creating confusion and rework. We developed a comprehensive PPAP checklist.
The same checklist used internally was shared with suppliers before they submitted their PPAP packages.
| 1. Missing/incorrect CNs and part identifiers | high frequency Root cause: Data entry gaps |
| 2. Missing signatures and approvals | high frequency Root cause: Process not followed |
| 3. Missing Control Plan, PFMEA, Process Flow | medium frequency Root cause: Incomplete packages |
| 4. Missing NDT, coating, corrosion evidence | medium frequency Root cause: Documentation gaps |
| 5. Dimensional reports missing IDs/tolerances | medium frequency Root cause: Template issues |
The biggest leverage comes from having one clear PPAP checklist, shared expectations with suppliers, and continuous issue trend tracking. Most PPAP problems aren't technical; they're process gaps that can be eliminated with structured review.
| ✅ PPAP issue tracking system | Batch-by-batch visibility Applicable to future programs |
| ✅ Internal PPAP verification checklist | Consistent, complete reviews Standardized for all reviewers |
| ✅ Supplier pre-check checklist | Error prevention at source Shared with all suppliers |
| ✅ Repeatable PPAP review workflow | Structured process Institutionalized |
| ✅ Issue categorization taxonomy | Pattern recognition Enables trend analysis |
"Before this engagement, PPAP was our bottleneck. Every submission felt like a coin flip: would it pass or bounce back with a dozen new findings? Now we have a repeatable process. Suppliers know what we expect, reviewers know what to check, and we can actually see our improvement over time."
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