From Firefighting to Prevention
A proven 4-phase approach that combines software, expert services, and hands-on coaching to deliver measurable results in weeks, not years.
Schedule a WalkthroughOur 4-Phase Methodology
Understand Your Reality
We start by listening. What's keeping you up at night? Where's the pain? We conduct a rapid assessment of your current state, identify quick wins, and map your biggest quality challenges.
Key Activities:
- On-site observation & gemba walks
- Data analysis (defect rates, COPQ, OTD)
- Stakeholder interviews (quality, ops, engineering)
- Quick win identification (2-4 weeks ROI)
Roadmap to Results
No generic templates. We co-create a realistic roadmap tailored to your organization's maturity, resources, and urgency. Every milestone is measurable, every deadline is achievable.
Key Activities:
- Solution design (software, services, or hybrid)
- Resource planning & role definition
- KPI target setting (leading & lagging)
- Risk mitigation planning
Deploy & Drive Results
This is where theory meets reality. Our team works side-by-side with yours to implement solutions, coach your staff, and solve problems as they arise. We don't just advise—we do.
Key Activities:
- Software deployment & user training
- Expert-led workshops (8D, SPC, FMEA)
- On-site problem solving (escalations, audits)
- Weekly progress reviews & adjustments
Sustain & Scale
Success isn't a one-time event. We ensure your team can sustain improvements without us. Knowledge transfer, continuous monitoring, and gradual handoff ensure long-term results.
Key Activities:
- Performance monitoring & dashboards
- Continuous improvement coaching
- Knowledge transfer & documentation
- Gradual handoff to your team
Software, Services, or Both?
We tailor our approach based on your team's maturity, urgency, and goals.
Software-Led Approach
When your team is capable but needs better tools and visibility.
Best for:
- Mature quality teams
- Clear processes, inconsistent execution
- Need for real-time visibility & traceability
- Multi-site operations
Example:
Deploy Qualiteh Sync for 8D tracking + Tempo for capacity planning. Your team drives it, we support with training and check-ins.
How We Measure Success
Every engagement has clear, measurable KPIs. Here's what our clients typically achieve:
COPQ Reduction
Within 6-12 months via escalation management, supplier development, and defect prevention.
On-Time Delivery
Improved OTD through better capacity planning, quality gates, and proactive issue resolution.
Time to Resolution
Faster problem-solving cycles with 8D methodology, AEI guidance, and expert coaching.
See It in Action
Every project starts with a conversation. Let's discuss your specific challenges and map out a realistic plan.